News
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Global report: 45% of people have not felt true happiness for more than two years
88% of people are looking for new experiences to make them smile and laugh 91% of people prefer brands to be funny 72% would choose a brand that uses humour […]
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It’s time to rethink customer engagement
By David Steyn, Business Manager: Customer Engagement at Decision Inc. Customer engagement (CE) has become a commodity. It’s the definitive metric by which organisations are measured and defines customer loyalty […]
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Light-hearted new Sol campaign aims to show a new lens through which to view the world
Sol Beer, together with its partner agency, RAPT Creative, has conceptualised a new digital campaign – Sunny Side Up – that offers consumers an “upside” to look forward to, even […]
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Timing is everything in the Labour Court: Dismissing a claim due to inordinate delay
By Lizle Louw (Partner), Amy King (Knowledge Lawyer) and Bianca Viljoen (Trainee Attorney) from Webber Wentzel The speedy resolution of labour disputes has long been a core principle of employment […]
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South Africa’s Most Liked Ads – No surprise who’s made the list again
Kantar announced South Africa’s Top 20 List of Most Liked Ads for 2021 on Friday June 10 – no surprises here – FCB Joburg dominated the line-up with five Proudly […]
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On-premise ERP is as much a trend as the cloud
Enterprise resource planning (ERP) systems have undergone significant evolutions and revolutions over the past few years. From increased capacity, scale and agility to refined business functionality, ERP is changing how […]
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Abuse of Employee Tax Incentive exploits the most vulnerable in our society – unemployed youth
Abusive Employee Tax Incentive schemes (ETI) marketed by unscrupulous training providers has done massive damage to the training and development industry, leaving many businesses hesitant to revisit the many social […]
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Salesforce report shows 94% of respondents say experience is as important as products
Salesforce, one of the the global leaders in CRM, released the fifth edition of its State of the Connected Customer report that shares insights from nearly 17 000 consumers and […]
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Young township creatives show their talent in new work for Metropolitan GetUp
Metropolitan GetUp, the fintech arm of the financial services giant aimed at a younger and digitally-savvy consumer, recently commissioned the Youth Content Collective (YCC) to produce a series of digital […]
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Why businesses must be honest with their customers
One of the first steps to becoming a customer-focused business is a change in mindset and not something tantamount to window-dressing or being superficial – it requires that business leaders […]























