Tag: Salesforce
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As disruption persists, digital investment will drive efficiency and profitability
By Zuko Mdwaba, Area Vice President, Salesforce South Africa Unprecedented headwinds over the past two years – pandemic, war, labour and supply chain challenges, and inflation – are making it […]
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Salesforce announces new Customer 360 innovations across commerce and marketing clouds
Salesforce, a global leader in CRM, has introduced new Customer 360 innovations that connect marketing, commerce and service data on one platform so companies can connect, automate and personalise every […]
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Salesforce report shows 94% of respondents say experience is as important as products
Salesforce, one of the the global leaders in CRM, released the fifth edition of its State of the Connected Customer report that shares insights from nearly 17 000 consumers and […]
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Salesforce expands social commerce offerings, connecting merchants with TikTok
Salesforce is partnering with TikTok to make it easier for Commerce Cloud merchants to engage with the TikTok community, including advertising to users and making their products more discoverable. This […]
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How to set your AI projects up for success
By Robin Fisher, Senior Area Vice President, Salesforce Emerging Markets When business leaders come to picking the right AI project for their company, this often boils down to having the […]
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How are product innovation and innovation in technology helping in the quest for digital transformation?
By Robbie Kearns, Senior Regional Vice President, Salesforce According to the Salesforce 7th Edition State of Marketing report, the global pandemic has caused 86% of marketing organisations in South Africa […]
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Salesforce data reveals global digital sales surpassed $1 Trillion during 2021 holiday season
Salesforce, one of the global leaders in CRM, released its 2021 Holiday Shopping Report, which analyses shopping data from over one billion shoppers on the Salesforce Customer 360 platform and […]
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In the cloud economy, reskilling is key to sustainable growth
By Richard Chambers, Area Vice President, Africa & MED, Salesforce As we emerge from the global pandemic, the need for connection and collaboration in every sphere of life is fuelling […]
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In the digital economy, continual learning will be the cornerstone to success
By Richard Chambers, Area Vice President, Africa & MED at Salesforce Whether physically or online, the way we view education and learning has changed forever due to the COVID-19 pandemic. […]
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In the digital economy, continual learning will be the cornerstone to success
By Richard Chambers, Area Vice President, Africa & MED at Salesforce Whether physically or online, the way we view education and learning has changed forever due to the COVID-19 pandemic. […]
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Embracing a digital-first world, SMBs can have the confidence to thrive
By: Richard Chambers, Area Vice President, Africa & MED, Salesforce The grit and innovation shown by small and medium businesses (SMBs) during a time of great change has been a […]
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Announcing Salesforce+, a new streaming service for live experiences and original content series
Salesforce, one of the global leaders in CRM, has announced Salesforce+, an all-new streaming service with compelling live and on demand content for every role, industry and line of business, […]
Effie Awards South Africa announced its 2026 winners at The Venue, Melrose Arch, celebrating the Production ready isn’t market ready
A product launches and doesn’t perform as expected. So something changes. The pack. The claims. The three pressure points that can weaken an entire franchise network
By Larry Hodes, CEO of Grow Franchising & FASA Board Member If you run a Team-building days won’t fix dysfunctional teams
Organisations frequently respond to a struggling team by arranging an off-site, a social event or Grace Mondlana and Vafa Naraghi win big at the 2026 Samsung Galaxy Content Creator Awards
South Africa’s content creator industry came together in spectacular style for the 2026 Samsung Galaxy The objective workplace: Can AI out-govern corporate politics?
By Linda Saunders, Country Manager & Senior Director, Solution Engineering Africa at Salesforce Every business From scrolling to booking: Attracting tourists through digital marketing
South Africans do not have to travel far to enjoy a memorable getaway. From scenic AI chatbots and corporate liability: A South African perspective
By Erwyn Durman (partner), Manno Manavhela (associate) and Precious Maphupha (candidate attorney) at Webber Wentzel The border is at the checkout, not on the map: Five lessons from running e-commerce across Africa
South African brands have been handed a reprieve in the United States, but not certainty. The smartest digital out-of-home plans combine share of voice and programmatic buying
