Tag: Salesforce
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What we can learn from AI sceptics
By Linda Saunders, Country Manager & Snr. Director Solution Engineering Africa at Salesforce Across the world’s most technologically advanced economies, a significant proportion of desk workers describe themselves as AI […]
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Global leaders launch AI for Good Global Commission to expand access, strengthen trust and accelerate impact
Rwanda’s President, Paul Kagame, Salesforce Chair and CEO, Marc Benioff and ITU Secretary-General, Doreen Bogdan-Martin, announced the launch of the AI for Good Global Commission. The Commission brings together more […]
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South Africa’s AI transformation will be powered by ecosystems, not individual companies
Salesforce, customers and partners accelerate AI adoption, customer transformation and skills development across South Africa As businesses across South Africa look to grow revenue, improve productivity and unlock the transformative […]
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Salesforce accelerates South Africa’s Agentic AI journey at Johannesburg leg of Agentforce World Tour
Salesforce marked a significant moment for South Africa’s technology sector at its annual World Tour event at the Kyalami International Convention Centre in Johannesburg, unveiling a series of announcements designed […]
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Salesforce calls on South African organisations to act now on AI fluency and workforce transformation
Salesforce hosted an intimate media roundtable at WeWork Oxford Road in Rosebank, Johannesburg, for a candid, unvarnished conversation about AI’s mounting impact on the South African workforce. Bringing together senior […]
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Directing the dual workforce in the age of AI Agents
By Linda Saunders, Country Manager & Senior Director Solution Engineering Africa at Salesforce We will be the last generation to work with all-human workforces. This is not a provocative soundbite […]
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How AI levels the playing field for SMEs
By Linda Saunders, Country Manager & Senior Director Solution Engineering, Africa at Salesforce In many small businesses, the owner often starts out as the bookkeeper, the customer-service desk, the IT […]
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Salesforce elevates human potential in the Age of AI
Salesforce, one of the world’s #1 AI CRMs, announced the general availability of Agentforce 360, the culmination of a year of transformation, redefining how work gets done in the age […]
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The future of learning: From online courses to integrated experiences
By Ursula Fear, Senior Talent Program Manager at Salesforce The pace of change in the workplace is faster than ever, reshaping the skills required to thrive. This shift demands a […]
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The great redeployment: How to build a workforce for the agentic era
By Ursula Fear, Senior Talent Program Manager at Salesforce The conversation about AI and the workforce has been dominated by one word: replacement. However, the true story of this technological […]
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How AI agents will revolutionise industries, boost productivity and cut costs
By Linda Saunders, Salesforce Country Manager & Snr. Director Solution Engineering for Africa Today, every company wants to be an AI company, yet according to McKinsey, only 1% of firms […]
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Salesforce’s Agentforce World Tour returns to Johannesburg
Salesforce, a leading AI CRM, has returned to Johannesburg for the South African edition of the Agentforce World Tour. On 4 June, 2025, the Kyalami International Convention Centre hosted this […]























