News
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Seamless communication is key to CX: Here’s what it should look like
By Brent Haumann, Managing Director, Striata Today, most companies know that a great customer experience (CX) is their best hope of standing out from their competitors. Many are also aware […]
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Gathering customer data effectively to create great customer experiences
By Paula Sartini, founder and CEO at BrandQuantum Customer privacy is a term that we are all too familiar with, as regulations such as the Protection of Personal Information Act […]
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Diversity and inclusion become more important than ever during a pandemic
By Mervin Munsamy, Head of Human Resources at ABB South Africa Covid-19 has shone a sharp spotlight on diversity and inclusion (D&I) in our organisations. The pandemic has had a […]
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Advertisers & marketers: Creativity within legal boundaries
By Zama Buthelezi, Partner at Spoor & Fisher South Africa Advertising is all about communicating a message in order to sell a product or service. The most successful advertisements are […]
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Five great reasons to attend The GAPP Awards black carpet gala event
The GAPP Awards gala event, set to take place at Emperors Palace on 25 March, offers so many benefits – both tangible and intangible – that it will be well […]
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Convenience: The new gold standard for brands and consumers?
A report released by Deloitte in 2020 talks about convenience as the “new battleground”, with convenience defined by contactless shopping, on-demand fulfilment and availability of inventory. And while convenience is […]
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Coping with addiction in the workplace
By Nicol Myburgh, Head: HCM Business Unit at CRS Technologies The pandemic lockdowns of 2020 were tough and tight, with the government clamping down on smoking and drinking. As a […]
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Powering positivity with an injection of colour
By John Blyth, Marketing and Communications Manager, Graphic Communications Group, Ricoh Europe Russian painter Wassily Kandinsky said, ‘Colour is a power which directly influences the soul’. There could not […]
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Infinite Dial study to be released in February 2022
The Broadcast Research Council of South Africa (BRC) has announced that The Infinite Dial® South Africa, the leading study on digital audio from Edison Research, will be released in the […]
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Important factors to consider while building a business intelligence programme for your organisation
By Hyther Nizam, President – MEA at Zoho Corp. With digital transformation picking up faster than ever before in the business landscape, most organisations today employ a mix of business […]























