News
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Service recovery – What customers want when things go wrong
By Liezel Jonkheid, Director and Founder of the Consumer Psychology Lab Even when your customers love you, your products, the services you offer or your staff, at some point you […]
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Orange Ink celebrates 20 years of PR
Orange Ink is celebrating an incredible milestone – 20 years of shaping public relations and communication strategies. For two decades, Orange Ink has been at the forefront of the ever-evolving […]
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Iconic Collective welcomes two new ECDs
Iconic Collective, a leading strategic and creative agency part of Point Group, is thrilled to announce the appointment of Albert de Andrade and Bruce Ross as Executive Creative Directors (ECD). […]
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The power of influencer marketing for malls
By Cindy Laufs, founder and CEO at Hustle Media In today’s increasingly competitive marketing arena, where we are all vying for the same audience’s attention, more than traditional marketing strategies […]
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Enhancing the e-commerce user experience in Africa – The proof is in the profit
By Rogan Jansen, Founding Partner and Creative Director at DashDigital According to Rand Merchant Bank, the value of e-commerce transactions in South Africa alone is projected to experience a staggering […]
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Dear digital marketers: Why you should be thinking pDOOH
By Remi du Preez, Managing Director at Polygon For some time now, online buyers haven’t had to do much hard work in convincing advertisers to direct a fair chunk of […]
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When it comes to business success – managing workflow, not people, is key
By Rochelle Roos, flow coach, trainer and co-founder of We Do Change Simply put, flow is the movement and delivery of customer value through a process. Not having a good […]
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Tractor’s power-backed DOOH solutions show advertisers light at the end of the loadshedding tunnel
Out of home media – specifically digital out of home (DOOH) media – has seen thousands of screens across the country go dark when loadshedding kicks in. In response, one […]
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SAMRO introduces an application fee for new Members from today
The Southern African Music Rights Organisation (SAMRO) is, for the first time, introducing a once-off application fee for musicians who wish to join the organisation, which will be used to […]
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Radisson Hotel Group unveils “Skip to Rewards” campaign to showcase benefits of new loyalty program
Radisson Hotel Group’s new loyalty campaign, “Skip to Rewards” addresses the typical challenges that customers face with traditional loyalty schemes. External and internal data suggest that two-thirds of members believe […]
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DUKE gets taste buds talking in new Sunshine D campaign
When the team at Sunshine D briefed DUKE to launch the new look and taste, one of the key objectives was to build awareness and get consumers to taste the […]
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Embracing AI for more innovative loyalty programmes
The potential for artificial intelligence (AI) to reinvent traditional business processes cannot be ignored. Its ability to analyse large amounts of data at the scale and speed required of an […]
Heinz is bringing more than 150 years of heritage to South Africa with a Heinz Before you rewrite the strategy, check whether execution is the real problem
By James Hughes, Business Coach at Grow Leaders are often too quick to blame the Provantage changes the question with Programmatic-Enabled Digital Place-Based Networks
Provantage’s launch of programmatic buying on Mall TV, the first of its Digital Place-Based Networks Why TVCs still matter in a hyper-digital world
In a world of scrolling feeds, six-second videos, personalised algorithms and audiences moving constantly between Menlyn Park Shopping Centre takes home 14 awards at 2026 SACSC Footprint Marketing Awards
Menlyn Park Shopping Centre has taken home 14 awards – including one Gold, nine Silver Why Kaya 959 backs the case for continued marketing investment
Every recession produces the same instinct: when budgets tighten, marketing is the first line cut. The real test of agentic AI is accountability, not autonomy
By Nicol Germishuis, vCIO at IPT When businesses talk to me about agentic AI, the Navigating the intersection of sanctions and international arbitration
By Trevor Versfeld (partner), Chandni Gopal (partner) and Katy Hindle (consultant) at Webber Wentzel It Employee engagement runs on an emotional contract
By Lianne Booth, Strategic Projects Director at Achievement Awards Group Every employee signs a formal Why businesses must shift focus from printer price to total cost of ownership
