Tag: SilverBridge Holdings
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Hollard digitalises customer onboarding with SilverBridge
SilverBridge Holdings has replaced the manual and paper-based process of onboarding new customers at Hollard Namibia with a digital environment across its intermediary and call centre channels to improve new […]
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Insurers need to make things personal
By Nelson Camara, Go-to-market Executive at SilverBridge Holdings The COVID-19 pandemic has disrupted the face-to-face engagement process many insurers (and their customers) have become accustomed to. Events of the past […]
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Personalising the customer experience important for insurers
Personalising the insurance experience is not a new concept. In fact, insurers’ ability to understand their customers on an individual level has long been considered the panacea for the sector. […]
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Strategic alliances between insurers and technology companies key to modernisation and digitalisation
There is no disputing the importance of technology for an insurer. But while delivering to changing customer and channel expectations takes priority, they must accelerate modernisation and digitalisation initiatives at […]















