Tag: Zoho Corp
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Personalisation and data privacy can go hand in hand
By Andrew Bourne, Regional Manager, Africa at Zoho Corp. How often do brands find a balance between the obvious benefits of personalisation and customers’ privacy concerns? The most effective tactics […]
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CX in 2022: 5 trends you need to be aware of this year
By Prashanth Krishnaswami, Head of CX Market Strategy & Thought Leadership at Zoho Corp. It’s no secret that customer experience (CX) is a major point of differentiation between organisations. ‘One […]
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Important factors to consider while building a business intelligence programme for your organisation
By Hyther Nizam, President – MEA at Zoho Corp. With digital transformation picking up faster than ever before in the business landscape, most organisations today employ a mix of business […]
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Why the next big leap forward for CRM is transforming into a “system of experiences”
By Hyther Nizam, President – MEA, Zoho Corp. Customer relationship management (CRM) is a massive industry. In fact, it’s the biggest software market in the world that continues to see […]
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Zoho transforms relationships between businesses and their data
Zoho Corporation, a leading global technology company, have announced the launch of its new Business Intelligence (BI) Platform — an AI-driven data analytics solution empowering businesses to surface precise and […]
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5 Tried and tested ways to keep employees engaged
By Andrew Bourne, Regional Manager – Africa, Zoho Corp. Employee engagement, when done right, nurtures long term relationships and contributes to an organisation’s sustainability. Engaged employees commit themselves to their […]

















