Tag: Whatsapp
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WhatsApp is South Africa’s frontline for customer experience
Customer expectations are rising fast. They expect real-time answers on the channels they already use every day. In South Africa, that channel is WhatsApp. It’s no coincidence that Zendesk Presents: […]
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The working world of WhatsApp, and why you should worry
WhatsApp is so handy, so useful. You can quickly sort out problems and manage people from afar. You can also create problems and tear people apart. There have been plenty […]
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Can you be fired for a WhatsApp conversation?
By Nicol Myburgh, Head: CRS Technologies HCM Business Unit Think the chat you’ve had with a group of colleagues is a secret and won’t cost you your job and reputation? […]















