Tag: Trust
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85% of SA marketers have adopted AI, but mistrust persists
Salesforce, a global leader in CRM, has released the new State of Marketing report, sharing insights from over 4 800 marketing leaders across 29 countries, including South Africa. The report […]
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The future of enterprise AI isn’t about more data – it’s about the right data
Artificial intelligence promises to transform every aspect of business operations, yet a lot of companies lack clarity on how to get from pilot to full production and value realisation. In […]
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Does purpose really drive profit?
For years now, the business world has been led to believe that it does; that purpose rallies people around a greater cause, building customer affinity, establishing trust and opening wallets. […]
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New gender identity and pronoun data options ensure Salesforce products are more inclusive
Salesforce recently announced new fields for gender identity and pronoun data in its products. This opt-in enhancement will give organisations more inclusive ways to collect, manage and utilise data, enabling […]
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The top five consumer trends in South Africa and what they mean for your business
By Zuko Mdwaba, Area Vice President at Salesforce South Africa The customer of today has a number of concerns. Trust, values and integrity issues are of the utmost significance in […]
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Embracing a digital-first world, SMBs can have the confidence to thrive
By: Richard Chambers, Area Vice President, Africa & MED, Salesforce The grit and innovation shown by small and medium businesses (SMBs) during a time of great change has been a […]

















