Tag: State of the Connected Customer
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The top five consumer trends in South Africa and what they mean for your business
By Zuko Mdwaba, Area Vice President at Salesforce South Africa The customer of today has a number of concerns. Trust, values and integrity issues are of the utmost significance in […]
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Salesforce report shows 94% of respondents say experience is as important as products
Salesforce, one of the the global leaders in CRM, released the fifth edition of its State of the Connected Customer report that shares insights from nearly 17 000 consumers and […]













