Tag: SHIFT
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The importance of design
By Simone Rossum, Executive Creative Director at SHIFT Why is design important? Because design improves the appearance and functionality of our world. Designing is easy: everything human-made around us has […]
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Service design: Your ticket to brand impact
By Zapriana Atanassova, Strategy Analyst and Michael dos Santos, CX Strategy Director at SHIFT Is service limited to the service industry? At first glance, the obvious response would be yes. […]
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Does purpose really drive profit?
For years now, the business world has been led to believe that it does; that purpose rallies people around a greater cause, building customer affinity, establishing trust and opening wallets. […]
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Does purpose really drive profit?
By Mike Dos Santos, CX Strategy Director and Terri-Leigh Cassel, Managing Director at SHIFT. For years now, the business world has been led to believe that it does; that purpose […]














