Tag: Loyalty
-
64% of Africans believe in Africa, but only 14% are loyal to African brands
– African brands retain 14% share of Top 100 most admired brands in Africa. – South Africa’s MTN retain position as the #1 most admired brand in Africa. – Kenya’s […]
-
The consumer landscape of Generation Z: Convenience, mobile-first and inclusivity
Today’s purchasing power resides with Generation Z. However, the expectations of this generation are great. This generation has a distinct perspective on shopping, and brands must now earn a customer’s […]
-
Most companies are getting customer experience wrong – here’s why
By Brent Haumann, Managing Director at Striata Every business knows (or should know) that in order to thrive in today’s competitive world, it has to provide a great customer experience. […]














