Tag: Loyalty programme
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Does your loyalty programme measure up?
World events have escalated how companies are investing in and prioritising their loyalty programmes. They are no longer a luxury; instead, people have come to expect them as a standard. […]
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Client retention through a loyalty programme
Retaining clients is a critical part of business success especially at a time when people have become more expectant of getting a superior service experience. With increasing competition, this has […]
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Top 3 loyalty programme trends for 2022
Globally, 75% of consumers surveyed admitted to favouring brands that offer rewards. And with the same research highlighting that 65% of a company’s business come from existing customers, the need […]
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Highest Court decision has implications for all loyalty programme providers
By Joon Chong, Partner at Webber Wentzel The Constitutional Court recently handed down judgment on the Clicks Retailers (Pty) Ltd v CSARS case, which has wide ramifications for all loyalty […]















