Tag: e-commerce
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Amazon’s arrival: A double-edged sword for South African brands
The long-awaited launch of Amazon is a watershed moment for South African businesses, brimming with potential for increased market reach, brand elevation and credibility through association. The robust and streamlined logistics and […]
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South African retailers have arrived at an e-commerce crossroads
By Zak Haeri, MD for NIQ and GfK – South Africa South Africa’s e-commerce landscape has arrived at an important juncture. The explosive growth observed during the pandemic years has […]
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Is SMS marketing dead? Brands were able to earn $33 million through text messages
A recent report by the e-commerce marketing platform Omnisend showed that brands were able to generate $33 million using SMS marketing in 2023. Another report shows that 66% of consumers […]
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Building brand trust and loyalty in the era of community commerce
By Greg Bailie, Sales Lead, Global Business Solutions at TikTok -Sub Saharan Africa In today’s digital age, brands are constantly seeking new and innovative ways to connect with consumers and […]
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Enhancing the e-commerce user experience in Africa – The proof is in the profit
By Rogan Jansen, Founding Partner and Creative Director at DashDigital According to Rand Merchant Bank, the value of e-commerce transactions in South Africa alone is projected to experience a staggering […]
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Chipin launches innovative platform for gift-giving and purchasing
Chipin, a new online platform that simplifies the gift-giving process allowing consumers access to more brands than ever, has officially launched. With a user-friendly interface and a vast range of […]
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Salesforce expands social commerce offerings, connecting merchants with TikTok
Salesforce is partnering with TikTok to make it easier for Commerce Cloud merchants to engage with the TikTok community, including advertising to users and making their products more discoverable. This […]
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How are product innovation and innovation in technology helping in the quest for digital transformation?
By Robbie Kearns, Senior Regional Vice President, Salesforce According to the Salesforce 7th Edition State of Marketing report, the global pandemic has caused 86% of marketing organisations in South Africa […]
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Digital in 2022 and beyond: trends that will bring big change
By SizweSihle Dlamini, Customer Experience Director, Hoorah Digital Sophistication of digital channels By now it is well documented that the various COVID-19 lockdowns accelerated the more widespread adoption of a […]
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Salesforce data reveals global digital sales surpassed $1 Trillion during 2021 holiday season
Salesforce, one of the global leaders in CRM, released its 2021 Holiday Shopping Report, which analyses shopping data from over one billion shoppers on the Salesforce Customer 360 platform and […]
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CX: A powerful pivot in a time of unprecedented change
Placing the customer front and centre, new CX agency Wonder has built a robust e-commerce and digital ecosystem that has seen Granny Goose coming out of this challenging year stronger […]
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Deetlefs Wine Estate contracts Syncrony for website redesign
Syncrony, one of South Africa’s premier Magento developers, has completed the redesign of the Web site of the Deetlefs Wine Estate (https://deetlefs.com/), the second oldest family-owned wine estate in the […]