Tag: brand affinity
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Top challenges in achieving consistent customer experience across franchise operations
By Liezel Jonkheid, Director of the Consumer Psychology Lab A key factor in the success of franchising is its process model, which defines how the operation works. Each franchise operates […]
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What’s that sound? Everybody look what’s going down!
By Moti Grauman, Digital Media Strategist at The MediaShop What is a brand? As a marketer with more than 20 years’ experience, I should probably know, but I am not […]













