News
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It’s a war out there: 7-rules of survival for your eCommerce Start-up
From tales of an online store builder Have you seen the movie that starts with a group of terrified soldiers in a bobbing boat, being tossed onto a blood red […]
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Reed Exhibition’s framework for safety
To reflect the essential role that the exhibitions and events industry has in helping to protect the health and well-being of our customers and employees, Reed Exhibitions Africa has established […]
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When it comes to customer communication, engagement is everything
In a world where customer experience is the number one differentiator between successful and unsuccessful companies, most organisational leaders realise how important it is. What many struggle with however, is […]
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Setting up your remote workforce for success
COVID’s massive work-from-home trend could very well become a more permanent fixture as both employers and employees realise many benefits of a well-managed remote workforce. Think enhanced productivity, saved travel […]
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2021 agency interns: Put yourself out there!
“Be confident. Be aggressive. Be your authentic self.” That’s the advice from Boomtown’s Human Resources rock star, Sinethemba Mashibini, to the interns working job experience at South Africa’s agencies in […]
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Fired or hired: What saying no to the vaccine could mean
Can an employee lose their job if they refuse the vaccine? The answer isn’t cut and dried. The COVID-19 vaccine debate has raged on for almost as long as the […]
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Curve tracker keeping customers connected to things they love
Vodacom announced the launch of a smart GPS tracker as the first product under its new ‘Designed & Connected by Vodacom’ range, which features multipurpose consumer smart tech solutions. The […]
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Automating transparency with intelligence
Putting a smart eye on process management to ensure that the balls stay in the air when it comes to employee, activity and customer There has been an increased emphasis […]
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Five Risk Trends Affecting SMMEs
The world certainly looks very different a year later, and nowhere is it more apparent than in the Small, Medium and Micro Enterprises (SMME) space. The sector has faced more […]
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Personalising the customer experience important for insurers
Personalising the insurance experience is not a new concept. In fact, insurers’ ability to understand their customers on an individual level has long been considered the panacea for the sector. […]
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Distance and online schools can register with the IEB to offer NSC examinations
As the COVID-19 pandemic continues to catapult work and learning into the digital realm around the world, the demand for online schooling platforms has soared. This demand is fuelled by […]
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Transformation
Is collective phobia perhaps the reason why organisations struggle with transformation? TRANSFORMATION… probably one of the most contentious topics in modern organisations. What comes to mind when you think of […]























