Tag: Salesforce
-
Salesforce elevates human potential in the Age of AI
Salesforce, one of the world’s #1 AI CRMs, announced the general availability of Agentforce 360, the culmination of a year of transformation, redefining how work gets done in the age […]
-
The future of learning: From online courses to integrated experiences
By Ursula Fear, Senior Talent Program Manager at Salesforce The pace of change in the workplace is faster than ever, reshaping the skills required to thrive. This shift demands a […]
-
The great redeployment: How to build a workforce for the agentic era
By Ursula Fear, Senior Talent Program Manager at Salesforce The conversation about AI and the workforce has been dominated by one word: replacement. However, the true story of this technological […]
-
How AI agents will revolutionise industries, boost productivity and cut costs
By Linda Saunders, Salesforce Country Manager & Snr. Director Solution Engineering for Africa Today, every company wants to be an AI company, yet according to McKinsey, only 1% of firms […]
-
Salesforce’s Agentforce World Tour returns to Johannesburg
Salesforce, a leading AI CRM, has returned to Johannesburg for the South African edition of the Agentforce World Tour. On 4 June, 2025, the Kyalami International Convention Centre hosted this […]
-
How investments in reskilling and trust help businesses succeed in the agentic AI era
By Linda Saunders, Salesforce South Africa country leader and senior director solutions engineering Africa The ascent of agentic AI, systems that can perform tasks without human intervention, represents not just […]
-
Salesforce redefines business intelligence with Tableau Next
Organisations today face a data paradox: they need to make fast, intelligent decisions but are overwhelmed by large volumes of often unreliable information. With over 75% of business leaders under […]
-
Salesforce brings Agentic AI to the field service sector
Surging demand is pushing field service teams to the limit. Inefficient scheduling is the #1 time drain on field service teams, with skilled tradespeople and technicians wasting almost an entire […]
-
The science of work-integrated learning to address the digital skills crisis
By Ursula Fear, Salesforce senior talent programme manager Organisations and industries across Africa are ramping up their transformation efforts as they look to emerging technology to enable agility, improve efficiency […]
-
Linda Saunders takes the helm as Salesforce country manager for South Africa
Salesforce has announced that Linda Saunders has been promoted to the position of Salesforce Country Manager and Senior Director of Solution Engineering for Africa. Since joining Salesforce in 2022 as […]
-
AI steers the cyber week shopping cart to $61 billion in sales
Salesforce reports that cyber week is expected to drive $311 billion in global sales as consumers eagerly await holiday deals, with the use of AI and agents set to influence […]
-
How business is using technology to create personalised Gen Z brand loyalty
Gen Zs in South Africa are the most entrepreneurial of all the generations and with a growing economic influence, they are discerning in the way they spend their money. They […]
Glynt (formerly Tractor media Holdings) has announced the acquisition of loyalty aggregation app “Store (my) Six epic competitions – One legendary stage
Cosplay is taking centre stage at this year’s rAge (really Awesome gaming expo), with six Securing AI agents through smarter identity management in SA
By Boland Lithebe, Security Lead for Accenture, Africa The conversation about artificial intelligence in South How CTV is turning viewers into buyers
By Leslie Adams, Sales Director at Reach Africa Not long ago, watching television was a Retail at a turning point as industry moves to professionalise its workforce
South Africa’s retail sector, one of the country’s largest employers and worth R1.7 trillion, is at a Publicis Groupe Africa appoints Jonty Fisher as Chief Strategy & Integration Officer
Publicis Groupe Africa is pleased to announce the appointment of Jonty Fisher as Chief Strategy & Integration Officer, AI represents the next horizon for ESG
By Prineil Padayachy (Senior Associate), Sinalo Matubatuba (Candidate Attorney) and Ilhaam Fredericks (Candidate Attorney) at Polygon launches first programmatic DOOH campaign in Kenya for Jaguar Land Rover
Polygon, one of Africa’s leading and largest programmatic aggregated digital out-of-home (DOOH) publisher networks has New activation team: The Kaya 959 Street Squad
Kaya 959 has announced the launch of its new activation unit – The Kaya 959 Why mentorship is the non-negotiable skill accelerator for 2025
