Tag: Salesforce
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Salesforce’s Agentforce World Tour returns to Johannesburg
Salesforce, a leading AI CRM, has returned to Johannesburg for the South African edition of the Agentforce World Tour. On 4 June, 2025, the Kyalami International Convention Centre hosted this […]
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How investments in reskilling and trust help businesses succeed in the agentic AI era
By Linda Saunders, Salesforce South Africa country leader and senior director solutions engineering Africa The ascent of agentic AI, systems that can perform tasks without human intervention, represents not just […]
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Salesforce redefines business intelligence with Tableau Next
Organisations today face a data paradox: they need to make fast, intelligent decisions but are overwhelmed by large volumes of often unreliable information. With over 75% of business leaders under […]
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Salesforce brings Agentic AI to the field service sector
Surging demand is pushing field service teams to the limit. Inefficient scheduling is the #1 time drain on field service teams, with skilled tradespeople and technicians wasting almost an entire […]
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The science of work-integrated learning to address the digital skills crisis
By Ursula Fear, Salesforce senior talent programme manager Organisations and industries across Africa are ramping up their transformation efforts as they look to emerging technology to enable agility, improve efficiency […]
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Linda Saunders takes the helm as Salesforce country manager for South Africa
Salesforce has announced that Linda Saunders has been promoted to the position of Salesforce Country Manager and Senior Director of Solution Engineering for Africa. Since joining Salesforce in 2022 as […]
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AI steers the cyber week shopping cart to $61 billion in sales
Salesforce reports that cyber week is expected to drive $311 billion in global sales as consumers eagerly await holiday deals, with the use of AI and agents set to influence […]
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How business is using technology to create personalised Gen Z brand loyalty
Gen Zs in South Africa are the most entrepreneurial of all the generations and with a growing economic influence, they are discerning in the way they spend their money. They […]
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To realise the promise of AI in Africa, we need to make AI work for workers
By Zuko Mdwaba, Salesforce area vice president/Africa executive and South Africa country leader Just as generative AI continues to open opportunities for businesses in Africa to change customer experiences and […]
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How CRM, Cloud, Data, AI and Trust are reshaping business
By Zuko Mdwaba, Salesforce area vice president/Africa executive and South Africa Organisations across industries and sectors have prioritised and are fast-tracking digital transformation all through the African continent by leveraging […]
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How everyone can become part of the movement towards a net zero future
By Linda Saunders, Salesforce Director Solutions Engineering Africa The increasing frequency and unpredictability of extreme weather events demonstrate that no one is spared from climate change. To help mitigate this […]
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85% of SA marketers have adopted AI, but mistrust persists
Salesforce, a global leader in CRM, has released the new State of Marketing report, sharing insights from over 4 800 marketing leaders across 29 countries, including South Africa. The report […]
Castrol has proudly announced the reintroduction of the full Castrol GTX range to the South Specialised Exhibitions appoints Joshua Low as Commercial Director Africa to drive African growth
Specialised Exhibitions, a division of global independent exhibition organiser Montgomery Group, has appointed Joshua Low Calling African creative entrepreneurs to apply for creative incubation programme
A new virtual initiative aims to transform Africa’s creative economy by supporting early-stage founders. A Penquin’s Veronica Moleele named judge for 2025 Effie Awards South Africa
Penquin is proud to announce that CEO, Veronica Moleele, has been appointed to the judging panel New report reveals MSME funding realities in South Africa – and what must change
Finfind, South Africa’s leading online access to finance solution for Micro, Small and Medium Enterprises Changes to 2025 Galliova Awards inspire SA’s food and health content creators
The Galliova Food and Health Writers’ Awards, sponsored by the Egg and Broiler Producers of South Africa’s AI future hinges on skills development
By Ntsako Baloyi, Senior Manager within the Technology business at Accenture, Africa The rapid development The business benefits of getting POPIA right
Waiting until you’re on the wrong side of the Protection of Personal Information Act (POPIA) Salesforce’s Agentforce World Tour returns to Johannesburg
Salesforce, a leading AI CRM, has returned to Johannesburg for the South African edition of Tractor Media Holdings evolves into media and innovation hub Glynt
