Tag: POPIA
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Using the company email account? Yes, your boss can read your mail
By Nicol Myburgh, Head: CRS Technologies HCM Business Unit Email. It’s an immensely powerful tool that helps you function as an employee. It connects you with customers, helps you plan […]
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Listen to the customer but stay within the law
By Nomaswazi Nxumalo, Associate at Webber Wentzel Since the global pandemic, customer demands have evolved. It has become even more important for retailers to listen to the voice of the […]
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Retailers using AI should be aware of personal privacy and cybercrimes issues
By Wendy Tembedza, Partner at Webber Wentzel Artificial intelligence (AI) is being deployed to help shoppers make better choices, but retailers must be aware of their obligations under personal privacy […]
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Building a cybersecurity strategy for marketers
By Radmila Blazheska, CMO and Eleanor Barlow, Content Manager at SecurityHQ Marketing teams often work with sensitive data, be it customer or contact data, in your CRM, WordPress site, payment details […]
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POPIA thoughts and perspectives…10 months in
By Karl Blom, Peter Grealy, Nozipho Mngomezulu, Wendy Tembedza (Partners) & Cindy Leibowitz (Knowledge Lawyer) at Webber Wentzel It has been 10 months since the commencement of the Protection of […]
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CX in 2022: 5 trends you need to be aware of this year
By Prashanth Krishnaswami, Head of CX Market Strategy & Thought Leadership at Zoho Corp. It’s no secret that customer experience (CX) is a major point of differentiation between organisations. ‘One […]
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Gathering customer data effectively to create great customer experiences
By Paula Sartini, founder and CEO at BrandQuantum Customer privacy is a term that we are all too familiar with, as regulations such as the Protection of Personal Information Act […]
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Powerful e-marketing and POPI
By Desirée Gullan, Executive Creative Director at G&G Digital Data breaches are expensive and cost South African businesses more than R40 million in 2020 alone.1 Although most organisations are […]
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Konica Minolta South Africa assists banks and financial institutions protect their confidential data
Cybersecurity and data protection measures have always been an important facet of business, particularly for banks and other institutions within the financial sector. With the POPI Act recently coming into […]
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Data generated from smart buildings must be POPIA compliant
By Morag Evans, CEO at Databuild The Covid-19 pandemic has irrevocably changed the way buildings are being designed, constructed and managed. Architects and building owners are turning to technology to […]
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POPIA compliance – The effect on direct marketing
By Carrie Peter, Solution Owner at Impression Signatures The Protection of Personal Information Act (POPIA) has shifted various crucial areas and processes within organisations across South Africa. These adjustments have […]
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The importance of cybersecurity for your business’ POPIA compliance
By Rian Schoeman, Head of Legal and Chief Privacy Officer at LAWtrust It has been a month since The Protection of Personal Information Act (POPIA) came into full effect. Following […]