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Ricoh cloud solution now tracks print use for home offices

Ricoh’s Print Management Cloud now makes it possible for companies to easily track print use and reimburse staff in remote work environments, print to any device regardless of location, and cut costs by removing the need for servers.

The updated Ricoh solution is available via the cloud as a hosted service or via on-premise private cloud and offers enhanced security benefits for hybrid workplaces.

‘We’re giving our customers central print management and eliminating major IT helpdesk challenges,’ says Jacques van Wyk, CEO of Ricoh South Africa. ‘With much of the workforce in dispersed and fluid hybrid environments, it can be difficult to track print use. That’s a potential sticking point with employees. With our solution, customers can even set up their own print environments on multi-tenant platforms, which replaces Windows and Mac-based print infrastructure. That’s less to acquire upfront, implement, manage and maintain throughout the lifecycle. And they can set it up in less than 10 minutes.’

An additional significant benefit is that workers get a print experience consistent with being in the office, even when they work remotely. Plus, there are the benefits that come from evergreen cloud services. Organisations can also control print costs and scale their environments quickly and easily.

IDC research shows that 62% of people at larger organisations believe they need better print management and security for home and remote workers due to the new abundance of hybrid workplaces. In order, their reasons for selecting a print service provider are security solutions and services, IT service capability, and print and IT infrastructure support.

‘Digital transformation offers many rewards, as long as we mitigate the challenges,’ says van Wyk. ‘Robust security is critical, as we have seen at multiple large organisations in South Africa in the past week and a half. But, while we have to secure information and related assets, people also need information to be accessible.’

The solution comes standard with secure print release, swipe card or PIN authentication, device data encryption, and data overwrite security system (DOSS). DOSS reduces risk of information theft by performing a three-pass overwrite to data written to MFP hard drives and storage.

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